Vets4Pets in Canterbury is a veterinary clinic that also functions as a veterinary nurse training facility. The clinic has a mixed reputation based on Google reviews, with an overall rating of 4 stars from 123 reviews. This suggests a generally positive perception, though individual experiences vary significantly.

Several reviews highlight issues with customer service and perceived transparency in pricing. A recurring criticism is directed at a staff member named David, described in multiple reviews as rude and unhelpful. For instance, one reviewer recounted an incident involving a misdiagnosis of a phantom pregnancy in their dog, which they felt was motivated by financial gain rather than the animal's welfare. Another review also criticized David's demeanor, reporting that he was dismissive when consulted about a cat's ongoing health issues. Additionally, some customers have expressed frustration over unexpected charges, citing discrepancies between initial estimates and final costs.

Conversely, there are positive reviews praising the clinic's service. A customer appreciated the prompt attention and care their dog received when an unforeseen medical issue arose during a routine appointment. Another reviewer was pleased with the care and affection shown to their pet during a surgical procedure, noting that staff were attentive and reassuring.

Pricing details from reviews suggest costs can be a concern, with one customer noting a £59 charge for a visit despite being on a pet health plan. Another review mentioned an estimated cost range for dental procedures, highlighting the importance of clarifying potential charges upfront.

Overall, while Vets4Pets has its advocates, potential clients are advised to be proactive in understanding service costs and ensure clear communication with staff.